\ ˈsīn-ˌpōst \

Signpost is a life-saving, life-sustaining initiative. Through a portfolio of digital tools, we provide accurate, accessible and timely information that matters most to people affected by conflict and disaster.

What's unique about Signpost?

Scale & Reach

Nearly 1.5 million people reached

Crisis-affected people rely on us in Greece, Italy, Jordan and El Salvador

User trust

The go-to source for information

Over 88% of users surveyed in Europe and Jordan trust Signpost information


Responsive within 24 hours

Empowering crisis-affected people to be informed decision-makers


Signpost was launched by IRC and Mercy Corps in 2015 at the height of the European refugee crisis. This initiative was designed to respond directly to the needs of refugees arriving in Greece with nothing but their cell phones. Since then, we have developed three Signpost instances: in Europe, CuéntaNos in El Salvador and Khabrona in Jordan -- reaching nearly 1.5 million users.

Supported by our core protection principles and best practices at the foundation, each instance has a customized portfolio of digital products tailored to the needs and technology preferences of local crisis-affected populations.



Signpost instances receive guidance and quality assurance through a central global team of IRC and Mercy Corps experts in product management, protection technical assistance, social media, and journalism.